Locomotive House Data Deletion Policy

Last Updated: 8/12/2024

  1. Introduction

    At locomotivehouse.com ("we," "our," or "us"), we value the privacy of our users ("you" or "your") and are committed to ensuring that your personal data is handled responsibly. This Data Deletion Policy outlines the procedures for requesting the deletion of personal data that we have collected and stored as part of our services.

  2. Scope of Policy

    This policy applies to all personal data collected and processed by locomotivehouse.com in connection with the services we provide. Personal data refers to any information that can be used to identify you, either directly or indirectly.

  3. Your Right to Request Data Deletion

    You have the right to request the deletion of your personal data under applicable data protection laws. Upon receiving a verified request, we will take reasonable steps to delete your personal data from our records, unless we are required by law to retain it or have a legitimate business reason to keep it.

  4. How to Request Data Deletion

    To request the deletion of your personal data, please follow these steps:

    1. 1. Contact Us: Submit your request by emailing us at [email address] with the subject line "Data Deletion Request." Please include the following information in your request:

      • Your full name
      • Email address associated with your account
      • Description of the data you want to be deleted

    2. Verification: We may require you to verify your identity before processing your request. This is to ensure that your data is protected and only deleted at your instruction.

    3. Processing Time: We will respond to your data deletion request within 5 business days. If we are unable to fulfill your request, we will provide an explanation.

  5. Exceptions to Data Deletion

    While we aim to fulfill all data deletion requests, certain data may not be deleted due to:

    1. Legal Obligations: We may be required to retain certain data to comply with legal obligations, such as financial records for tax purposes.

    2. Security and Fraud Prevention: We may retain data necessary for maintaining security, preventing fraud, and enforcing our Terms of Service.

    3. Business Operations: Data that is necessary for the ongoing operation of our business, such as anonymized data, may be retained.

  6. Third-Party Services

    If your personal data is shared with third-party service providers as part of our operations, we will take reasonable steps to ensure that they also delete your data upon request. However, we are not responsible for the deletion practices of these third parties.

  7. Changes to This Policy

    We may update this Data Deletion Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

  8. Contact Us

    If you have any questions or concerns about this Data Deletion Policy or wish to request the deletion of your data, please contact us at:

    locomotivehouse.com
    Email: [email protected]